Cancellation and Return Policy
At Trendshopic, customer satisfaction is our top priority. Below are the policies related to order cancellations, returns, and exchanges.
Order Cancellation
You can cancel your order before it is shipped.
To initiate the cancellation process, please contact us through the following channels:
- Phone: +1 302 261 9294
- Email: info@trendshopic.com
Return Conditions
You can return the purchased products within 14 days of the delivery date.
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Products must be unused, undamaged, and in their original packaging to qualify for a return.
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To start the return process, please reach out to us via the following channels:
- Phone: +1 302 261 9294
- Email: info@trendshopic.com
Return Process
Once your return request is approved, your payment will be refunded to your original payment method within 14 business days.
Exchange Conditions
If you would like to exchange a product, please contact us within 14 days of the delivery date.
- The product to be exchanged must be available in stock for the process to proceed.
Exceptions
The right of withdrawal does not apply to products that are customized or unsuitable for return due to their nature.
Contact Information
For any questions or requests, feel free to contact us:
- Email: info@trendshopic.com
- Phone: +1 302 261 9294
- Address: 8 The Green Suite 7843, 19901 Dover, Delaware
- WhatsApp: +1 302 261 9294